- Greet, welcome and seat passengers
- Introduce menu of the day; take, process and service F&B orders from passengers. Serve food and drinks to passengers. Replenish passengers’ food and beverage.
- Serve food and drinks to passengers.
- Replenish passengers’ food and beverage.
- Clear used plates, dishes, glasses and all other cutlery from tables and ensure cleanliness of tables. Tables should be cleared within3-4 minutes (during peak period) and 2 minutes (during non-peak period) after passenger(s) leaves the table.
- Newspapers and magazines collection and folding; replenish display racks.
- Prepare buffet display and table arrangements.
- Prepare standard beverage, cocktails, coffee and tea.
- Ensure food, beverage and store supplies are adequately stocked at service area.
- Account for food, beverage and store supplies kept at service area.
- Monitor amount of supplies, anticipate, plan and estimate adequate quantity requirements to cater to changes in consumption quantities during peak and off-peak days.
- Unpack, prepare, distribute and display food and beverage in the service and buffet display area.
- Check and ensure food are not being displayed too long; food not consumed within 4 hours should be disposed of.
- Check that the food and beverage are adequate and replenished, ensuring that all food and beverage must be one-quarter full at all times.
- Assist passengers with food and beverage at the buffet, help with the buffet equipment and assist with their F&B queries, if any.
- Obtain, receive, attend to and follow up on F&B feedback.
- Be proactive and creative in offering alternative F&B options to passengers’ requests if standard offering is not available. Attendants must therefore be familiar with the Business Class lounge buffet and bar areas, as well as all menu cycles.
- Ensure cleanliness and neatness of the service area, food display and lounge seating areas and that safety standards are not compromised.
- Report immediately and/ or obtain help to rectify maintenance problems.
- The Captain will be responsible in attending and resolving all feedback relating to F&B and its service. The Captain will be involved in menu planning process as and when required.
- Assist in the rostering and deployment of waiters.
- Train, monitor and improve service quality of waiters.
- The Captain will monitor flight loads to anticipate service requirements under his charge.
- Monitor the work performance of all staff and ensure all duties are carried out.
- Required to participate and help the staff with the daily operations, as well as attend to passengers’ complaints on F&B.
- Required to undertake F&B administrative duties.
- Airport environment
- Rotating Shift
- Able work as a team.
Registration Number : R1875280
Job Expert Pte Ltd
(Co Reg: 202007543Z / EA License: 21C0766)
Please send your updated resume by clicking "Apply Job". Only shortlisted candidates will be notified
Welcome to the JOB EXPERT.
We are a full-service employment expert specialising in the complete range of staffing services within and beyond the shores of Singapore. From foreign worker recruitment to permanent placement and executive search, our single-minded objective is to solve your employment needs professionally, speedily and effectively.
We ride on our operating philosophies of “Warmth, Integrity, Responsibility and Professionalism” – the cornerstones of our services – we are relentless in our pursuit of the ultimate customer experience, from pre to post recruitment. Our dedication lies not just in meeting your expectations, but in exceeding them; so as to make the stressful process of staffing easier, hassle-free and hopefully, enjoyable.
Our team of consultants are selected from some of the finest in various industries, intensively trained to embrace our operating philosophies. Workshops are conducted regularly to update and educate our consultants in the latest industry trends and knowledge to ensure delivery of real results to companies and individuals who have come to count on us for your recruitment needs.
Benefiting from the far-reaching footprint of the Job Expert, we are further supported by a robust network of recruitment partners and branches globally in Taiwan, China, Malaysia, Macau and Vietnam. Together, our inherent workforce and established partners work closely and meticulously to manage the entire recruitment process; from pursuing, matching, short-listing, analysing, screening, to finally determining the right candidates with the right skill sets and attitudes. The result: a mutually-benefiting scenario for our clients and the talents.
We aim to deliver exceptional services!
Job Expert Pte Ltd EA License: 21C0766
